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Advantages and Disadvantages of Auto Responders

A computer program to automatically respond to emails is generally known as an Auto Responder. These Auto Responders are programmed in such a way that they respond to the emails sent to you by anyone.

These follow-up Auto Responders are categorized as:

  • Outsourced ASP model: Operating from the provider's infrastructure, these Auto Responders can be configured from a control panel that is web-based.
  • Server side: The users can install the auto responder on their own server.

Auto Responders are software scripts running on the webpage. As we move ahead, we will try to analyze some good and bad aspects of the email Auto Responders. To begin with, we discuss the usefulness of these Auto Responders.

Utilities:

1. If used at your technical support email address, it reassures the customer that their complaint has reached at the targeted destination and that it will be taken care of soon. This helps in maintaining a healthy relation with the clients.

2. If you belong to the marketing line and you are targeting to sell some of the new products of your company then, the Auto Responders can really prove to be a handy marketing tool. Using it you can send the price list of your new products to the prospective customers. Along with this you can also send your FAQ and other fixed information to the prospective clients.

3. It can be used to send email course module to your students on fixed and scheduled time.

Disadvantages:

1. Auto Responders are at times bad because, they send the responses to a wrong person and get treated as spam. This happens because the auto responder invariably responds to the forged and legitimate mails. On getting a forged mail the email auto responder send mails which are misdirected and themselves become spam.

2. A mail server after receiving a message if decides that the mail can't be delivered, a bounce mail is required to be sent to the sender of the message. This bounce emails are often misdirected.

Apart from the technical aspects, there are also some other disadvantages that the email auto responder bring with themselves.

  • You need to pay a fee on monthly or yearly term for using a third party service of Auto Responders.
  • For any desktop hosted auto responder if the PC gets into trouble for any reason then the service is interrupted.

With developments in technology and changes in planning and execution strategies, the tech experts come up with some useful technologies that not only help mankind in micro level but also in macro and organizational level. But, there always remain some inbuilt disadvantages along with plethora of advantages, which at times can be annoying. Email Auto Responders is a great example of such technological advancements.

About the Author
Caleb Anderson invites you to visit Find This Online an online resource guide that offers a variety of articles written on different subjects. Browse through plenty of useful articles, information, content and resources on the subject. Visit us Here for more articles on autoresponders.




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